Privacy policy

Last updated: October 13, 2026

DUSK & CO ("we", "us") operates duskcoshop.com. This policy explains how we collect, use and share your personal information when you visit our store or place an order.

Information we collect

  • Contact details: name, shipping and billing address, email address and phone number.
  • Order information: the products you view, add to your cart and buy, and your order history.
  • Payment information: processed securely by Shopify and our payment providers. We do not store your full card details.
  • Device and usage information: IP address, browser and device type, and how you interact with the store, collected through cookies and similar technologies.
  • Your messages: anything you send us when you contact customer service.

How we use it
To process and deliver your orders, handle returns, answer your questions, prevent fraud, improve the store, and, if you agree, send you marketing emails. You can unsubscribe at any time using the link in each email.

Who we share it with
Only with the service providers that help us run the store: Shopify (hosting and checkout), payment processors, our supplier partners who ship your order, and carriers. We may also share information when required by law. We do not sell your personal information.

Shopify
Our store is hosted by Shopify, which processes personal information to provide its services. Learn more at https://privacy.shopify.com

Retention and security
We keep your information as long as needed to fulfill orders and meet legal and accounting obligations. No method of transmission or storage is perfectly secure, but we take reasonable measures to protect your data.

Your rights
Depending on where you live, you may have the right to access, correct or delete your personal information, or to opt out of certain uses such as targeted advertising. To make a request, email dusk.co.shop@gmail.com. We will not discriminate against you for exercising these rights.

Children
Our store is not intended for children, and we do not knowingly collect information from anyone under 16.

Changes
We may update this policy from time to time. The latest version will always be posted here.

Contact
DUSK & CO, Xavier Marelli, Route de Mon-Idée 47, 1226 Thônex, Switzerland. Email: dusk.co.shop@gmail.com